Updated on 27-5-2025
Who We Are
Touchdown Kicks (“we,” “us,” or “our”) operates the website touchdownkicks.shop. We specialize in premium men’s leather footwear, offering handcrafted dress shoes, boots, loafers, and casual sneakers. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal Identification Information
We collect information when you interact with our Site, such as when you:
- Create an account, place an order, or contact customer support.
- Subscribe to our newsletter or participate in promotions.
This may include:
- Contact Details: Name, email, shipping address, phone number.
- Payment Information: Credit card details (processed securely via third-party providers; we do not store payment data).
- Authentication Data: For high-value orders, we may request proof of purchase or product details.
Non-Personal Identification Information
We automatically collect:
- Device/Browser Data: IP address, browser type, operating system.
- Usage Analytics: Pages visited, time spent, and interaction patterns.
Cookies
Our Site uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not function properly.
How We Use Your Information
- Order Processing: Fulfill purchases, manage accounts, and provide customer support.
- Improvements: Analyze feedback to enhance our products, services, and Site functionality.
- Communication: Send order confirmations, updates, and (with consent) promotions. Unsubscribe anytime.
- Security: Protect against fraud and unauthorized access via encryption (SSL) and industry-standard measures.
Data Sharing & Disclosure
We do not sell or trade your data. Limited sharing occurs with:
- Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers, and IT support.
- Legal Compliance: If required by law or to protect our rights.
- Business Transfers: In case of mergers or acquisitions.
Data Retention
- Active Accounts: Retained while your account exists or as needed for legal/compliance reasons.
- Inactive Accounts: Deleted after 3 years of inactivity (unless legally required to retain).
Your Rights
- Access/Update: Edit your data via account settings or email us.
- Delete: Request removal of personal data (exceptions apply for legal/security needs).
- Opt-Out: Unsubscribe from marketing emails via the link in each message.
International Users
Your data may be processed outside your country (e.g., by staff or partners in the U.S.). For transfers from Europe/UK, we use Standard Contractual Clauses or equivalent safeguards.
Policy Updates
We may revise this policy periodically. The “Updated” date reflects the latest version. Continued Site use constitutes acceptance of changes.
Contact Us
Questions? Reach out:
- Email: [email protected]
- Phone: +1 (863) 248-1300
- Address: 711 Savannah Ave, Lakeland, FL 33815, US